Windows 11 fingerprint not working

Windows 11 fingerprint not working. When you have just updated to Windows 11 you will encounter a situation where the device does not recognize your fingerprint. In this article, Ngolongtech will introduce you to how to fix the error Windows 11 fingerprint not working.

Windows 11 fingerprint not working
Windows 11 fingerprint not working

What causes the error?

1. Liquids or dirt

Before assuming that your fingerprint sensor is not working due to a hardware or software error, you should first check it and clean it as nicely as possible.

Any trace of liquid or dirt may affect its normal usage. In addition, for long-term resistance, always make sure that your hands are not wet or dirty.

2. Temporary bugs

Some hardware or software components might run into trouble due to random and temporary bugs, which are usually caused by viruses.

It is inevitable to sometimes experience it, but there are solutions to fix this problem in a few seconds.

3. Poor updates

Another reason why your Windows 11 fingerprint sensor might not work is related to poor hardware and software updates.

How to fix the error Windows 11 fingerprint not working

Update the related drivers

  1. Press Windows Key + X and select Device Manager.
  2. Expand Biometric devices, then right-click on the needed driver, and select Update driver.
  3. Select Search automatically for drivers.
  4. Follow the on-screen instructions to complete the process.

Uninstall and reinstall the related drivers

  1. Press Windows Key + R and enter devmgmt.msc. Press Enter.
  2. Expand Biometric devices, then right-click on the needed one, and select Uninstall device.
  3. Click on Uninstall to confirm.
  4. Restart your computer.
  5. Windows will automatically install a new related driver.

Add another fingerprint

  1. Click the Start button in the Taskbar.
  2. Open Settings.
  3. Go to Accounts, then select the Sign-in options.
  4. Expand Fingerprint recognition, look at the Set up another finger section, then click on the Add a finger button.
  5. Follow the on-screen instructions.
  6. Try to use your device with the new added fingerprint.

Check for Windows updates

  1. Click Start in the Taskbar and select Settings.
  2. Go to Windows Update.
  3. Select Check for updates.



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