Error codes on Bizhub copiers and how to fix them

Code

Describe

Remedy

C0001

LCT Communication Failure
– Due to a software malfunction, etc., the time on the monitoring timer has run out and a reset is performed.

C0202

Tray 1 Elevator Failure
– The Lift-Up Sensor is not blocked even after the interval has elapsed after the lift article activity for the drawer has begun.

1 Check the motor and sensor connections for proper connection, and repair as necessary. 2 Check the connections of each motor for the appropriate drive couplings, and repair as necessary. 3 Check the PU1 connector for proper connection and correct as necessary. 4 PC6 I / O test. 5 PC12 I / O test. 6 PC114-PF I / O test. 7 PC123-PF I / O test. 8 M7 operation check. 9 M8 check operation. 10 M124-PF operation check. 11 M125-PF operation check. 12 Change PWB-A. 13 Change PWB-C2. 14 Change PU1.

C0204

Tray 2 Elevator Failure
– The Lift-Up Sensor is not blocked even after the interval has elapsed after the lift article activity for the drawer has begun.

1 Check the motor and sensor connections for proper connection, and repair as necessary. 2 Check the connections of each motor for the appropriate drive couplings, and repair as necessary. 3 Check the PU1 connector for proper connection and correct as necessary. 4 PC6 I / O test. 5 PC12 I / O test. 6 PC114-PF I / O test. 7 PC123-PF I / O test. 8 M7 operation check. 9 M8 check operation. 10 M124-PF operation check. 11 M125-PF operation check. 12 Change PWB-A. 13 Change PWB-C2. 14 Change PU1.

C0206

Tray 3 Elevator Failure
– The Lift-Up Sensor is not blocked even after the interval has elapsed after the lift article activity for the drawer has begun.

1 Check the motor and sensor connections for proper connection, and repair as necessary. 2 Check the connections of each motor for the appropriate drive couplings, and repair as necessary. 3 Check the PU1 connector for proper connection and correct as necessary. 4 PC6 I / O test. 5 PC12 I / O test. 6 PC114-PF I / O test. 7 PC123-PF I / O test. 8 M7 operation check. 9 M8 check operation. 10 M124-PF operation check. 11 M125-PF operation check. 12 Change PWB-A. 13 Change PWB-C2. 14 Change PU1.

C0208

Tray 4 Elevator Failure
– The Lift-Up Sensor is not blocked even after the interval has elapsed after the lift article activity for the drawer has begun.

1 Check the motor and sensor connections for proper connection, and repair as necessary. 2 Check the connections of each motor for the appropriate drive couplings, and repair as necessary. 3 Check the PU1 connector for proper connection and correct as necessary. 4 PC6 I / O test. 5 PC12 I / O test. 6 PC114-PF I / O test. 7 PC123-PF I / O test. 8 M7 operation check. 9 M8 check operation. 10 M124-PF operation check. 11 M125-PF operation check. 12 Change PWB-A. 13 Change PWB-C2. 14 Change PU1.

C0209

LCT Elevator Failure
– The Sensor lift lifts (PC10-LCT) cannot detect both sides of H / L even after the time has elapsed while the Motor Elevator (M5-LCT) is switched later. / forward (increase / decrease).

C0211

Bypass Lift Motion Failure
– The Bypass Lift Sensor (PC29) is not blocked or blocked even after the time has elapsed after the Bypass Pick-Up Solenoid (SL3) is the energy after the feed alarm activates. The take-up action has begun.

1. Check the SL3 connector for proper connection and correct as necessary. 2 Check cam position .. 3 PC29 I / O check PWB-A. 4 SL3 checking operation. 5 Change PWB-A.

C0212

LCT releases Failure
– See PC-407 sevice manual

C0213

LCT Shift Gate Malfunction
– See PC-407 sevice guide

C0214

LCT Switch Failure
– See PC-407 sevice manual

C0215

LCT Shift motor malfunction
– See PC-407 sevice guide

C0701

Manual Paper Size Detection Adjustment Failure
– The control value of the Paper Size Manual detects the unit is not within the specified range when there is a manual adjustment of the detection paper size.

1. Check the VR1 connector for proper connection and correct as necessary. 2 Adjust VR1 again. 3 Replace VR1. 4 Change PWB-A.

C1080

Exit Selection Transfer Failure
– The connection status of a completed option is changed after the copier is turned on.

1 OFF Main Switch, wait 10 seconds. or more, and turn ON the Power Switch main. 2 Check PWB-A FN and PWB-A for proper connection, and repair as necessary. 3 Change PWB-A FN. 4 Change PWB-A.

C1183

Elevator motor Ascent / Descent drive failure
– See service manual FS-530 / PU-501 / OT-602.

C1190

Correction of plate 1 drive failure
– See service manual FS-530 / PU-501 / OT-602.

C1191

Calibrate plate 2 drive failures
– See FS-530 / PU-501 / OT-602 service manual.

C11A0

Paper-Lifter drive failure

C11A1

Escaping roller pressure / retraction failure
– See service manual FS-530 / PU-501 / OT-602.

C11A2

Saddle Exit roller pressure / retraction failure
-See SD-507 service manual.

C11A3

Shutter drive failure
– See service manual FS-530 / PU-501 / OT-602.

C11A4

Saddle Exit Motor Failure
– See SD-507 service manual.

C11A5

Saddle In & Out Instruction mechanical failure
– – See SD-507 service manual.

C11A6

Saddle Layable Motor Drive Failure Guide
– See SD-507 service manual.

C11B0

Staple Unit CD drive failure
– See service manual FS-530 / PU-501 / OT-602.

C11B2

Staple drive failure
– See service manual FS-530 / PU-501 / OT-602.

C11B5

Saddle Staple 1 drive failure
– See SD-507 service manual.

C11B6

Saddle Staple 2 drive failure
– See SD-507 service manual.

C11C0

Cam Punch Unit Failure
– See FS-530 / PU-501 / OT-602 service manual.

C11D0

Wrinkle Motor Drive Failure
– See SD-507 service manual.

C2211

IU Motor Failure
– The IU Motor Lock signal remains on for H for a period of time while IU Motor is spinning.
– The IU signal is locked but still leaves L for a while while IU still stops.

1. Check the M2 connector for proper connection and correct as necessary. 2 Check M2 for proper drive coupling, and repair as necessary. 3 Check the PWB-A connector for proper connection and correct as necessary. 4 M2 check the PWB-A operation PJ28A-11 (REM) M-4 5 Change the PWB-A. 6 Change PU1.

C2351

Toner suction Fan Motor Fan Failure
– The Toner suction Fan Fan motor locks which remains to H for a period of time while the Toner suction Fan Motor is spinning.
– The Toner that sucks the Fan Fan motor locks but remains left for L for a while while the Toner that sucks the Fan Fan locks remains.

1. Check the M11 connectors for proper connection and correct as necessary. 2 Check for possible fan overload, and repair as needed. 3 Check the PWB-A connector for proper connection and correct as necessary. 4 M11 check the PWB-A operation PJ5A-13 (REM) D-14 5 Change the PWB-A. 6 Change PU1.

C2431

IU Fuse Blowing Failure
– The fuse is not blown even after the lapse of a certain period of time.

1. Check the UN2 connection for proper connection and correct as necessary. 2 Remove the development unit from IU, and then replace UN2. 3 Run F8. 4 Change PWB-A. 5 Change PU1N.

C2557

ATDC Sensor Failure
– The scan value of ATDC sensors is less than 7% while IU Motor is spinning.
– Scanning value of ATDC sensors is more than 19% while IU Motor is spinning.

1. Check the UN2 connection for proper connection and correct as necessary. 2 Remove the development unit from IU, and then replace UN2. 3 Run F8. 4 Change PWB-A. 5 Change PU1N.

C255C

ATDC Failure Adjustment
– ATDC control voltage adjustment cannot be completed during the period when F8 function is run.
– The ATDC control voltages were not in the range of 5.39 V to 8.15 V until the F8 function was run.

1. Check the UN2 connection for proper connection and correct as necessary. 2 Remove the development unit from IU, and then replace UN2. 3 Run F8. 4 Change PWB-A. 5 Change PU1N.

C2654

EEPROM Failure
– An EEPROM for which no original data was written is detected

1 Disconnect and then connect the power cord. Turn off Main Switch, wait 10 seconds. or more, and turn ON the Power Switch main. 2 Check the EEPROM on the mechanical control board for proper connection, and repair as necessary. 3 Change PWB-A. 4 Change the EEPROM.

C2702

Image
Transfer Voltage Abnormal – The picture transfer voltage exceeds 100 V for periods of time while IU is still stopped.

1. Check the settings of Roller Transfer. 2 Change the HV1

C3451

Fusing Warm-Up Failure (Main)
– The Fusing Roller Thermistor does not detect the required temperature within 30 seconds. after a warm-up cycle has begun; Therefore, the copiers do not complete the start-up cycle.
– The temperature of Fusing Rollers is not necessary even after the time has passed in a warm-up cycle.

1 Check if H1 comes on when the main Power Switch is set to ON, and correct or replace as necessary. 2 Check that the aforementioned H2 is when the main Power Switch is set to ON, and correct or replace as necessary. 3 Check the settings of TH1 and TH2, and correct or clean as needed. 4 Check the operation of TH1. Remove CN80 (4P), and then check if the resistances across CN80-2 and -3 on the Thermistor are infinity. 5 Check the operation of the TH2. Remove CN81 (4P), and then check if the resistances across CN81-2 and -3 on the Thermistor are infinity. 6 Check the continuity of H1. Repair or replacement as needed. 7 Check the continuity of H2. Repair or replacement as needed. 8 Change PU1. 9 Change PWB-A.

C3452

Fusing Warm-Up Failure (Sub)
– The Fusing Roller Sub Thermistor does not detect the required temperature within 30 seconds. after a warm-up cycle has begun; Therefore, the copiers do not complete the start-up cycle.
– The temperature of Fusing Rollers is not necessary even after the time has passed in a warm-up cycle.

1 Check if H1 comes on when the main Power Switch is set to ON, and correct or replace as necessary. 2 Check that the aforementioned H2 is when the main Power Switch is set to ON, and correct or replace as necessary. 3 Check the settings of TH1 and TH2, and correct or clean as needed. 4 Check the operation of TH1. Remove CN80 (4P), and then check if the resistances across CN80-2 and -3 on the Thermistor are infinity. 5 Check the operation of the TH2. Remove CN81 (4P), and then check if the resistances across CN81-2 and -3 on the Thermistor are infinity. 6 Check the continuity of H1. Repair or replacement as needed. 7 Check the continuity of H2. Repair or replacement as needed. 8 Change PU1. 9 Change PWB-A.

C3751

High Temperature Fuser Failure (Main)
– The Thermusing Fusing Roller and Roller Sub Thermistor were detected to be at temperatures above 240 ° C when the Main Power Switch was set to ON.

1 Check if H1 comes on when the main Power Switch is set to ON, and correct or replace as necessary. 2 Check that the aforementioned H2 is when the main Power Switch is set to ON, and correct or replace as necessary. 3 Check the settings of TH1 and TH2, and correct or clean as needed. 4 Check the operation of TH1. Remove CN80 (4P), and then check if the resistances across CN80-2 and -3 on the Thermistor are infinity. 5 Check the operation of the TH2. Remove CN81 (4P), and then check if the resistances across CN81-2 and -3 on the Thermistor are infinity. 6 Check the continuity of H1. Repair or replacement as needed. 7 Check the continuity of H2. Repair or replacement as needed. 8 Change PU1. 9 Change PWB-A.

C3752

High Temperature Fuser Failure (Sub)
– The Thermusing Fusing Roller and Roller Sub Thermistor were detected to be at temperatures above 240 ° C when the main power switch was set to ON.

1 Check if H1 comes on when the main Power Switch is set to ON, and correct or replace as necessary. 2 Check that the aforementioned H2 is when the main Power Switch is set to ON, and correct or replace as necessary. 3 Check the settings of TH1 and TH2, and correct or clean as needed. 4 Check the operation of TH1. Remove CN80 (4P), and then check if the resistances across CN80-2 and -3 on the Thermistor are infinity. 5 Check the operation of the TH2. Remove CN81 (4P), and then check if the resistances across CN81-2 and -3 on the Thermistor are infinity. 6 Check the continuity of H1. Repair or replacement as needed. 7 Check the continuity of H2. Repair or replacement as needed. 8 Change PU1. 9 Change PWB-A.

C3851

Low Temperature Fuser Failure (Main)
– The Thermusing Fusing Roller and Roller Sub Thermistor were detected to be below 105 ° C in standby mode.
– The Thermusing Fusing Roller and Sub Thermistor roller are detected to be at a temperature below 105 ° C during printing.

1 Check if H1 comes on when the right side door is opened, then close the door, and correct or replace as needed. 2 Check that the aforementioned H2 when right Side door is opened, then closed, and correct or replace as needed. 3 Check the settings of TH1 and TH2, and correct or clean as needed. 4 Check the operation of TH1. Remove CN80 (4P), and then check if the resistances across CN80-2 and -3 on the Thermistor are infinity. 5 Check the operation of the TH2. Remove CN81 (4P), and then check if the resistances across CN81-2 and -3 on the Thermistor are infinity. 6 Check the continuity of H1. Repair or replacement as needed. 7 Check the continuity of H2. Repair or replacement as needed. 8 Change PU1. 9 Change PWB-A.

C3852

Low Temperature Fuser Failure (Sub)
– The Fusing Thermistor Fusing Roller and Roller Sub Thermistor were detected to be below 105 ° C in standby mode.
– The Thermusing Fusing Roller and Sub Thermistor roller are detected to be at a temperature below 105 ° C during printing.

1 Check if H1 comes on when the right side door is opened, then close the door, and correct or replace as needed. 2 Check that the aforementioned H2 when right Side door is opened, then closed, and correct or replace as needed. 3 Check the settings of TH1 and TH2, and correct or clean as needed. 4 Check the operation of TH1. Remove CN80 (4P), and then check if the resistances across CN80-2 and -3 on the Thermistor are infinity. 5 Check the operation of the TH2. Remove CN81 (4P), and then check if the resistances across CN81-2 and -3 on the Thermistor are infinity. 6 Check the continuity of H1. Repair or replacement as needed. 7 Check the continuity of H2. Repair or replacement as needed. 8 Change PU1. 9 Change PWB-A.

C4001

Main Failure Communication Body
Communication with the Control Board and the Mechanical Board MFBS / MFBS2 Board failed.

1. Check the MFBS / MFBS2 connections for proper connection, and repair as necessary. 2 Check the PWB-A connector for proper connection, and repair as necessary. 3 Check the flat cable between MFBS / MFBS2 and PWB-A for proper connection, and repair as necessary. 4 OFF Main Switch, wait 10 seconds. or more, and turn ON the Power Switch main. 5 Change MFBS / MFBS2. 6 Change PWB-A.

C4002

No HSYNC Detection
– No SOS falling edge detected in certain period after laser emission starts while the Polygon Motor is spinning.
– No SOS falling edge is detected while VIA is still ON.

1 OFF Main Switch, wait 10 seconds. or more, and turn ON the Power Switch main. 2 Check the PH and PWB-A connectors for proper connection, and repair as necessary. 3 Change the PH. 4 Change PWB-A.

C4101

Polygon Motor Failure
– The Polygon Motor Lock cannot be detected in the period after the Polygon Motor is energized. (Detection error starts)
– Failure First Lock signal is detected in the second phase starting 1- 1 second after a Lock first signal. (Error detection signal lock)
– Motor polygon signals The lock cannot be detected after the elapsed time while the Polygon Motor is spinning. (Out-of-time detection of locks)
– The Polygon Motor Lock signal is set to ON for longer periods of time while the Polygon Motor is still stopped. (Abnormal lock detection)

1. Check the PH connector for proper connection, and repair as necessary. 2 Change the PH. 3 Change PWB-A.

C4721

Main Body G / A Communication Failure
– Communication with array ports to extend I / O (IC mounted on Mechanical Control Board) failed.

1 OFF Main Switch, wait 10 seconds. or more, and turn ON the Power Switch main. 2 Check each control panel and PWB-A for proper connection, and repair as necessary. 3 Change PWB-A.

C5102

Main Motor Failure
– Motor Transport Lock signal which remains to H for a period of time while Transport Motor is rotating.

1. Check the M1 connector for proper connection, and repair as necessary. 2 Check M1 for appropriate drive couplings, and repair as necessary. 3 Check the PWB-A connector for proper connection and correct as necessary. 4 M1 PWB-A test operation PJ28A-4 (REM) M-4 5 Change PWB-A. 6 Change PU1.

C5351

Supply cooling fan motor Failure
– The Power Supply Cooling Fan motor lock signal that remains to H for a period of time while the power supply cooling fan spinning motor.
– The Power Supply Cooling Fan motor locks signals that remain on L for a period of time while the power supply of the Engine Cooling Fan remains stopped.

1. Check the M4 connector for proper connection, and repair as necessary. 2 Check for possible fan overload, and repair as needed. 3 M4 checking operation PWB-A PJ33A-1 (REM) D-5 4 Change PU1.

C5352

Failure
Motor Cooling Fan – The Fan Motor Cooling Signal locks which remains to H for a period of time while the Fan Cooling Motor is spinning.
– The Cooling Fan motor signals Lock while leaving L for a period of time while the Fan cooling motor remains stopped.

1. Check the M5 connector for proper connection, and repair as necessary. 2 Check for possible fan overload, and repair as needed. 3 M5 operation check. 4 Change PWB-A.

C5353

IU Cooling Fan Motor Fan Failure
– The IU Cooling Fan Motor locks but still leaves H for a period of time while the IU Cooling Fan Motor is spinning.
– The IU cooling the Fan Fan signal locks while leaving the L still for a while while the IU Cooling Fan still stops.

1. Check the M6 ​​connector for proper connection, and repair as necessary. 2 Check for possible fan overload, and repair as needed. 3 M6 test operation. 4 Change PWB-A.

C7001

Motor connection error
– The system failed to check the original motor connection when the electrical switch was turned ON.
– The system succeeded in checking the initial connection when the Switch Power was turned ON; It then fails in retesting the original connection through performing a software reset when an error occurred during communication operation.

1. Check the connection between the Control Board and the Mechanical BCRS Board. 2 Reset the problems and turn off or start Switch Power. 3 Change the BCRS. 4 Change PWB-A.

C8301

ADF Fan Motor Failure
– See DF-620 service manual.

C9701

ADF Document Adjustment Size Failure
– See DF-620 service manual.

CA052

MIO Device Failure
– MIO devices are not working properly

1 OFF Main Switch, wait 10 seconds. or more, and turn ON the Power Switch main. 2 Check the BCRS connector for proper connection, and repair as necessary. 3 Change the BCRS.

CC153

Flash ROM Failure
– The Flash ROM data was determined to be corrupted when the unit was turned on.

1 OFF Main Switch, wait 10 seconds. or more, and turn ON the Power Switch main. 2 The firmware data is overwritten. 3 Change PWB-A.

CC155

Selecting Exit Flash ROM Failure
– See FS-530 / PU-501 / OT-602 service manual.

CD004

HDD error
– When an error occurs during the HDD data erase.

1 OFF Main Switch, wait 10 seconds. or more, and turn ON the Power Switch main. 2 Check theHard disk connection for proper connection and correct as necessary. 3 Reinstall the hard disk. 4 Change on the hard disk. 5 Change MFBS / MFBS2.