How to fix WebCam Not Working When UpDated To Windows 8.1.Let us try the methods given below to fix this issue:
Table of Contents
Microsoft fix
Method 1: Run the Hardware Troubleshooter
The Hardware Troubleshooter is an automated tool which checks the hardware connected to the computer for any known issues and provides the details on how to fix them. Follow these steps to run the troubleshooter.
a) Press Windows Key+ W on the keyboard.
b) Type Troubleshooting in the search bar and press Enter.
c) In the Troubleshooting window, click on View All on the left pane.
d) Click on Hardware and Devices.
e) Click on Advanced and then click on Run as Administrator.
f) Click Next and follow the on-screen instructions to complete the troubleshooting process.
Method 2
Install all available Windows Updates, including Optional Updates; this might fix the issue. Refer to the following steps.
- Press Windows key + X. Select Control Panel.
- Click on Windows Update.
- Click Check for Updates. After the scan is complete, click Review optional updates.
- Click the check box next to the updates, then click Install updates.
- If prompted, review the license agreement, then click I Accept.
- Follow the onscreen instructions to download and install the updates.
- If prompted, reboot your computer.
Method 3
Download and install the xHCI Host Controller 64-bit driver from the link below:
https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&FamilyId=42&ProductID=3467&ProdId=3467
If the issue still persists, I suggest you to download the available drivers for your webcam from manufacturer’s website and install them in compatibility mode.
Refer the steps to install a driver in compatibility mode:
- Right click on the setup file of the driver and select Properties.
- Select Compatibility Tab.
- Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down list.
- Let the driver to install and then check the functionality.
Make older programs compatible with this version of Windows
http://windows.microsoft.com/en-us/windows-8/older-programs-compatible-version-windows
Method 4
Download and install latest BIOS drivers from computer manufacturer’s website and check.
Disclaimer:Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.
Laptop Dell fix
To install updates from the manufacturer
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Swipe in from the right edge of the screen, and then tap Search.
(If you’re using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then clickSearch.) -
Enter Device Manager in the search box, tap or click Settings, and then tap or click Device Manager in the results.
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Expand Imaging devices.
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Right-click the camera that’s having problems and tap or click Update Driver Software.
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Tap or click Search automatically for updated driver software, and then follow the on-screen instructions. This might include restarting your PC.
To install your PC’s default drivers
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Swipe in from the right edge of the screen, and then tap Search.
(If you’re using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then clickSearch.) -
Enter Device Manager in the search box, tap or click Settings, and then tap or click Device Manager in the results.
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Expand Imaging devices.
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Right-click the camera that’s having problems and tap or click Update Driver Software.
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Tap or click Browse my computer for driver software.
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Tap or click Let me pick from a list of device drivers on my computer.
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Select USB Video Device, click Next, and then follow the on-screen instructions. This might include restarting your PC.
