44 Error codes on HP printers and how to fix them. If your HP printer stopped working halfway through, it must have encountered an error and the screen will display an error message for you. These error messages appear to help you find the cause and repair your HP laser printer. Depending on the line, there will be different error codes, but the troubleshooting tips are the same. Today I will share with you the top 44 common error codes on HP laser printers and how to fix them.
Table of Contents
Common printer errors on HP printers
Causes and solutions for 44 HP printer errors
| No. | ERROR CODE | REASON | HOW TO FIX |
| first | 02 – Warming Up | Cable error or driver error. | Turn off the device and unplug the cable (USB or I / O cable), then turn it on again. If the printer says “Ready”, update the driver first, if not improved, it may be due to the printing cable. But if there is still no change, the reason is hardware. |
| 2 | 10 – Supplies Memory Error | Because of faulty ink chip, the device cannot be read. | First off and on again. If there is no improvement, remove and reinstall the cartridge or replace the cartridge at the same time. If it still does not work, it is a hardware error. |
| 3 | 11 – Paper Out | If the printer does not run out of paper, there may be a problem with the paper tray and paper sensor. | Make sure the printer is on a flat surface. Check the paper tray for damage and clean the toner. If that doesn’t work, check the paper sensor or clean the optical sensor. |
| 4 | 12 – Open or No EP | If the printer’s cartridge is not installed properly, this means that the cover will be opened or the cooling fan is faulty or the PS5 sensor is defective. | Check that the cartridges are installed correctly and the covers are closed. If the problem is not fixed, it may be due to a hardware error. |
| 5 | 13 – Paper Jam | The machine may jam in the following 4 locations: Take paper, print, dry and output. Later HP printers will show the location of the paper jam. If you use thick paper, read the printer manual for the machine again. | In addition to following the instructions on the screen, you should check the order of the potential locations for possible paper jams. Do not use a hard object to remove jammed paper, as this may damage the device. But after taking out the jam paper but the error still occurs, you have a hardware error. |
| 6 | 14 – No EP Cartridge | Your printer does not have a cartridge or cannot receive cartridges. | Removing and reinstalling the cartridge may improve the problem. |
| 7 | 16 – Toner Low | It could be that the toner cartridge is about to run out or has run out. However, it is also possible that the remaining amount of ink has not been opened yet. | Remove the toner cartridge and shake well to remove the toner. If the cartridges are empty, replace them. |
| 8 | 20 – Memory Overflow | Your print job takes up machine memory | Reduce the size of your print file. You can reduce the DPI resolution or unmark some parts in the settings. Try to simplify text and images or maybe add more removable memory to the device. |
| 9 | 21 – Print Overrun | Same 8 | Same 8 |
| ten | 22 – I / O Configuration | There is a connection error between the printer and the computer | If possible, connect to another port on the printer. Or you can replace another cable and make sure that the computer is turned on and that the cables are securely attached to both ends. If the condition does not improve then the hardware fails. |
| 11 | 24 – Job Memory Full | Too many print files are sent to the machine at the same time or print files are too complicated to process. | Reduce the size of your print file. You can reduce the DPI resolution or unmark some parts in the settings. Try to simplify text and images or maybe add more removable memory to the device. |
| twelfth | 25 – XXX Memory Full | Same as 11 | Same as 11 |
| 13 | 30 – PS Error 16 | This is usually an error related to the PostScript firmware. It is also possible that the PCL file is being sent when the print job is in PS mode or the PostScript file is corrupted. | Reattach PostScript SIMM or replace it. Print another PostScript file to replace the error file. |
| 14 | 30.1.1 – Drive error | The printer’s hard drive is damaged | You can fix it by pressing the SELECT button. If it does not improve then it is a hardware error. |
| 15 | 40 – Data Transfer Error | The connection between the printer and computer is broken | Check / replace cables if necessary. Make sure the EIO versions are in place. If connected to a network, make sure that the IP address on the printer and driver is not changed and matches it. Sometimes you can also press the SELECT button to continue printing but data is easy to lose, for example, reprint missing pages. |
| 16 | 41 – Temporary printer engine error | This is a temporary error occurs only in the printer, you will easily fix this error. | Turn off the printer at the machine part, then at the power section and leave it there for 30 seconds. Turn it back on and send the job again. |
| 17 | 49 – Printer Error or Communication Error | There are many different causes for different models, usually related to hardware, cable or firmware errors | First try turning off the printer again and again. If the error persists, try updating the firmware and replacing the printer cable or reinstalling the memory. If the problem still fails, it is a hardware failure. |
| 18 | 50.x – Fuser Error | This is the fault of the drying core or power supply. Faulty assembly error consists of the following errors: · 50.1: The drying assembly failed to heat up. · 50.2: Heating time is too long. Could be due to a power supply or hardware error. · 50.3: High temperature. Thermal resistance is too hot. Probably because of problematic current. · 50.4: Drying core error (or due to unstable AC power supply). Usually caused by unstable power source (UPS, generator, socket …) · 50.5: The dryer core is not stable or the wrong type of drying core. · 50.6: Drying core is exposed. The fusing core heater stops working. The fusing core is overheated. · 50.7: Pressure from the drying core makes the machine faulty |
These errors, you need to contact the manufacturer, distributor to be repaired by the warranty team. |
| 19 | 51 – Touch ray error | On older models, it often indicated below the box assembly that the laser shutter was missing / broken. On the new model, this error can affect the scanner | On the old monitor, find the missing tab and replace the cartridge if necessary. On the new model, replace the scanning part. |
| 20 | 52 – Incorrect Scanner Speed Error | The printer uses a polygon mirror to reflect the laser through the image. This error includes errors 52.1 and 52.2 which indicate a problem at this stage. | In this error, you need to bring the device to a repair warranty team |
| 21 | 54 – Printer Error Cycle Power | There are many errors that cause this problem. On some models this is caused by the cartridge protection seal not fully pulled out | Check if the seal is fully pulled. If not, pull it all out. If it is not fixed, contact the warranty team. |
| 22 | 55 – Internal Communication Problem / Controller Error | Usually due to the weak connection between the DC controller and the formatter. It could also be due to a drying core, laser unit, DIMMS hardware, or driver error. | In this error, you need to bring the device to a repair warranty team |
| 23 | 56 – Printer Divice Error | This cause depends on the model of the device. | Try the following: · Make sure the paper trays are installed correctly. · Reinstall the stacker. · You may be trying to print envelopes in 2-sided mode. · Check your configuration. · Turn off the device for 30 seconds and then turn it on again. |
| 24 | 57.xx – Fan Failure / Gears Seized / Memory Card Error | On later HP models, this error indicates a fan, gear and memory card error. | In this error, you need to bring the device to a repair warranty team |
| 25 | 58.xx – Error | There are many causes, depending on the model: environmental sensor error, memory controller error, fan error, power supply error or defective DC controller. | In this error, you need to bring the device to a repair warranty team |
| 26 | 59 – Motor Error | Printer faulty motor, usually the main motor, drying motor, drum photo motor or ETC motor. On older HP models, error code 59 is a memory error. | On older models, you only need to reinstall or replace with new memory. As for the new model, you need to bring it to the service team for repair. |
| 27 | 60.xx | On the new model, this error is related to the tray lift error. In older models, it is a memory error. | On older models, you only need to reinstall or replace with new memory. Also in the new line, it is necessary to check for foreign objects in the machine. |
| 28 | 61 – Formatter, Memory Error | Your printer has poor or inappropriate SIMM memory, or a defective formatter board. | Try resetting the memory chip first. If that doesn’t work, then you have encountered a formatter table error. |
| 29 | 62 – Memory Error, Defective Formatter Board | Your printer has poor or inappropriate SIMM memory, or a defective formatter board. | Try resetting the memory chip first. If that doesn’t work, then you have encountered a formatter table error. |
| 30 | 63 – Defective Formatter Board | Your printer has poor or inappropriate SIMM memory, or a defective formatter board. | Try resetting the memory chip first. If that doesn’t work, then you have encountered a formatter table error. |
| thirty first | 64 – Scan Buffer Error | Depending on the model, there will be different causes: DC controller faulty, DIMMS firmware not suitable or of poor quality, or formatter board faulty. | Turn off the printer and disconnect the power for 30 seconds. If the error persists, try reseating the DIMMs and the formatter board. If it still does not work then replace DIMMS and formatter. |
| 32 | 65 – Scan Buffer Error | Depending on the model, there will be different causes: DC controller faulty, DIMMS firmware not suitable or of poor quality, or formatter board faulty. | Turn off the printer and disconnect the power for 30 seconds. If the error persists, try reseating the DIMMs and the formatter board. If it still does not work then replace DIMMS and formatter. |
| 33 | 66 – External Paper Handling Device Error | There is a problem with an extra or more paper tray or an envelope tray or an attachment, for example a pin. | Turn off the machine, check the connection between the parts. If the problem is not fixed, it may be a sensor or a circuit board fault and you need to have the device repaired. |
| 34 | 67 – Service Printer error or Memory Error | Depending on the model, there will be different causes: temporary wading, defective paper guide, weak connection, controller or SIMMS error. | Turn off the machine and check that the paper tray is correctly installed and not damaged. Check that the I / O cable is attached properly and is not damaged. Or maybe change another cable. Reinsert the SIMMS or replace it. If you need to replace the controller, you need to get it repaired. |
| 35 | 68 – Error in NVRAM. Service Error NVRAM Full. | The NVRAM memory is full, resulting in operations that cannot be performed | Try resetting NVRAM. First print the machine configuration page, you need this to re-enter some details. Start resetting by holding down the “Reset” or “Cancel Job” button for 20 seconds while the device is on. Print the second configuration page and re-enter the missing details. If the error persists, you need to replace the formatter board. |
| 36 | 69 – Duplexer Error has Occured. | The printer has a problem with the 2-sided printing department. | Check the 2-sided printing compartment for any foreign objects in it, and then clean. If the error persists, you will need to replace this part. |
| 37 | 70 – MIO or SIMMS card error or cartridge incorrect | The SIMMS or the installation cartridge is incompatible or the MIO card is defective. | Check that the SIMMS with the cartridge is compatible with your device. MIO card errors are rare. |
| 38 | 71 – MIO or SIMMS card error or cartridge incorrect | The SIMMS or the installation cartridge is incompatible or the MIO card is defective. | Check that the SIMMS with the cartridge is compatible with your device. MIO card errors are rare. |
| 39 | 72 – Faulty cartridge font and formatter board error | The SIMMS or the installation cartridge is incompatible or the MIO card is defective. | Check that the SIMMS with the cartridge is compatible with your device. MIO card errors are rare |
| 40 | 79 – Critical hardware error | Your printer will often have some accessory errors, most related to memory errors, I / O cards or hardware problems. | Update the latest firmware to solve the problem. If that doesn’t work, remove the cards / accessories or replace them one by one to determine the main cause. |
| 41 | 80 – Error of network card or formatter board | Your printer will often have some accessory errors, most related to memory errors, I / O cards or hardware problems. | Update the latest firmware to solve the problem. If that doesn’t work, remove the cards / accessories or replace them one by one to determine the main cause. If it still does not work, replace the formatter. |
| 42 | 81 – Malfunction of network card or formatter board | Your printer will often have some accessory errors, most related to memory errors, I / O cards or hardware problems. | Update the latest firmware to solve the problem. If that doesn’t work, remove the cards / accessories or replace them one by one to determine the main cause. If it still does not work, replace the formatter. |
| 43 | 89 – PostScript ROM error | Your PS ROM is not in the right place or there is a damaged or defective pin | First, turn off the printer and check the cause. If not, check PS ROM for any damage. If the error persists, replace PS ROM. |
| 44 | 99 – Firmware update | There is an error in the firmware | Either update the firmware or replace the DIMM hardware. |
This is a summary of 44 error codes on HP printers and how to fix that ngolongtech has just shared with you.
