Windows Cannot connect to the printer Windows 11

Windows Cannot connect to the printer Windows 11. How to fix Windows printer error 0x0000011b. Printing your documents on Windows 10 or Windows 11 will be an easy task. You need to open your document and click the Print option or press the Ctrl and P keys. Unfortunately, the error code 0x0000011b  can sometimes derail your plans leaving you unable to connect to the printer. 


Windows Cannot connect to the printer Windows 11
Windows Cannot connect to the printer Windows 11

Fix Windows cannot connect to printer 0x0000011b

Install Every Pending Update

If you still have pending updates on your Windows 11/10, it’s recommended that you first make sure you’re using the latest patches. The steps are as follows;

Step 1: Press the Win + R key to open the Run dialog box. Then type ms-settings:windowsupdate and press Enter to open the Windows Update page.

Note: This command works on Windows 10 and Windows 11.

Step 2: Go to the right menu and click Download now if a new update is available. If there are no pending updates, click Check for Updates to trigger a scan.

Step 3: Wait until each pending update is installed, then restart your PC and wait until the next boot is complete.

After that, you can check if the error 0x0000011b exists.

Uninstall recent Windows updates

remove the september cumulative update from microsoft. This patch was to fix Print Nightmare, and it caused this. We have removed this patch on all our print servers for the time being. There are a number of mitigation efforts for it, but MS has not fully published what we have to do with this patch in place yet. Some people with premier support are getting info, but nothing available published to the masses yet. I uninstalled KB5005565 but now I’m getting error 0x000003e3 trying to re-add the printer. I should have not removed it and it probably would have worked. I’m hoping a patch comes out on Tuesday, but ultimately I think I’m going to install a StarTech Parallel Ethernet Network Print Server on this Epson LX-350 because I don’t trust that Microsoft will get this right.

If error code 0x0000011b started occurring after installing the latest Windows updates, uninstall them and see if this helps. Many Windows 11 users confirmed that uninstalling KBKB5005565 and KB5005568 fixed the problem.

Launch  Control Panel .
Click  Uninstall a program .
Then click View Installed Updates .
Select the latest updates and press the Uninstall button .


use Command Prompt

Alternatively, you can also use Command Prompt to remove recently installed Windows updates.

Click  Search icon
Type  cmd  in the search field.
Right click on Command Prompt and launch the tool as administrator.
Then run the  wusa / uninstall / kb:  command. Enter the KB number immediately after the colon.
For example, if you want to uninstall KB5004567, run the command line wusa /uninstall /kb:KB5004567 .

After uninstalling the updates, check if your computer can connect to your printer. If error 0x0000011b persists, please install your printer using its IP address .

By the way, you may want to  temporarily turn off automatic updates . When you restart your computer, Windows automatically downloads and installs the latest updates, causing error 0x0000011b again.

Manually add the printer by its IP address

Go to  Settings .
Select Bluetooth and Devices .
Scroll down to  Printers and Scanners .
Then click the  Add Device  button to add a printer or scanner.
Click the link that says the printer you want to add is not on the list.


Follow the on-screen instructions and manually insert the printer’s IP address.

Click Next to connect your computer to your printer.
Print a test page to check if your printer is working as expected.
Disable print spooler RPC encoding

To resolve error code 0x0000011b, Microsoft says that you should disable the print spooler security setting on both the Client and the Print Server. When the Registration key RpcAuthnLevelPrivacyEnabled is set to 1, Windows automatically encrypts RPC communication with network printers and print servers. Disable this option to get rid of error code 0x0000011b.

Launch Registry Editor

Navigate to  HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print.
Right-click  key Print and select New →  DWORD-32 bit Value.
Name the new key  RpcAuthnLevelPrivacyEnabled .

  1. RpcAuthnLevelPrivacyEnabled-windows

Double-click the new key and set its value to 0 (zero).
Restart your computer and check if it connects to your printer.


To fix error code 0x0000011b when printing on Windows 11, uninstall all recently installed updates, especially KBKB5005565 and KB5005568. Then manually add the printer using its IP address. If the error persists, disable Print Spooler RPC encryption.

Ngolongtech hopes this article would help you! 
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