How to fix operation failed with error 0x00006e4,Operation failed with error 0x00000214, Windows cannot connect to the printer Operation failed with error 0x0000011b, Operation failed with error 0x000011b, Operation failed with error 0x00001b, operation failed with error 0x00000569, Operation failed with error 0x00004005, Cannot connect to the printer 0x0000011b, Error 0x00000006
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operation failed with error 0x00006e4. Error message when you try to install a network printer in Windows 7: “0x0000052e”
For the life of me I can not figure out why this is happening.
It only happens to a small % of computers in our office and the computers vary between new computers that were recently deployed and old computers that have been here for over a year.
I can ping the printer from command prompt without issue and connect to it via IE or any web browser.
Ive tried installing the Microsoft hot fix https://support.microsoft.com/en-us/kb/982728 but that does not work. It says:
no matter which version of the hotfix I try.
So i found a work around which was to:
- Go to the C:\Windows\system32\ directory and find the file “mscms.dll“Copy that file to:
- C:\windows\system32\spool\drivers\x64\3\ if you are using 64-bit Windows 7
- C:\windows\system32\spool\drivers\w32x86\3\ if you are using 32-bit Windows 7
but that did not work either.
So I dug a little more and found an article stating it was a driver issue and to delete the drivers via a command :
- printui.exe /s /t2
This produced a new result when trying to install the printer, but it still failed and gave me the same error.
Which leads me to believe this may be a driver issue, but I dont understand how that would be possible if it works on other W7 x86 and x64 bit machines.
Then i tried deleting the registry
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations
and restarting the Print Spool service but still to no prevail.
So I am out of ideas and was wondering if anyone had come across this issue before or has any input on the subject.
The printer is a Konica Minolta bizhub C368.
This article provides a workaround to an error “0x0000052e” that occurs when you try to install a network printer in Windows 7.
Applies to: Windows 7 Service Pack 1
Original KB number: 2269296
Symptoms
When you try to install a network printer on a computer that is running Windows 7, you receive the following error message:
Windows cannot connect to the printer (details: Operation failed with error 0x0000052e)
Cause
This problem can occur if the credentials on the Windows 7 client do not match the credentials that are stored on the print server. Error message “0x0000052e” indicates the following error:
“Logon failure: unknown user name or bad password.”
Workaround
To work around this problem, use either of the following methods.
Workaround 1
Before you add the network printer, open a Command Prompt window, and type the following at the Command Prompt:
start \\<servername>\<printername>
Note
In this command, <servername> represents the name of the print server and <printername> represents the share name of the printer.
In the authentication window, enter the appropriate credentials.
Workaround 2
Store a trusted credential in Credential Manager. To do this, follow these steps:
- In Control Panel, open Credential Manager.
- Click Add a Windows credential.
- In the dialog box, enter an appropriate print server name. Then, enter a user name and password that are trusted on the print server.
- Click OK.
-
Do you have any security software’s installed on the computer?
You may try installing the printer as a local printer and later check if you can print from the network. To do this follow the steps below:
a. Click on Start and select Devices and Printers.
b. Click on Add a printer > Add a local printer >
c. Create a new port and in the drop-down box make sure “Local Port” is selected and click on Next
d. Then under “Enter a port name” enter the path to the networked printer -\\computer name\printer name and click on OK
e. Try to print and check if it works.
Hope this helps. Let us know the results.
windows cannot connect to the printer 0x00000006
Error 0x00000006 is declared as ERROR_INVALID_HANDLE in winerror.h.This error occurs mostly if the client has not sufficent rights on his own pc.Create a test user with full administrative rights on his own pc and try to connect again.
Please also configure the mentioned below policies
Print Server
Local Computer Policies\Administrative Templates\Printers
Allow print spooler to accept client connections > is set to enabled
Vista
User Configuration\Administrative Templates\Control Panel\Printers\
Point and Print Restrictions > is set to disabled
Package point and print – Approved servers > add the print server
Please inform us about the result !
