How do I fix error 0x00004005? – Resolved. Some Windows 10 users and often after installing updates, cannot connect to the shared printer due to the error “Windows could not connect to the printer – Operation failed with error 0x00004005 or 0x0000011b”. Printer error 0x00004005 & 0x0000011b with decoding “Operation failed – Windows could not add/connect to Printer”, occurs when you try to add a shared printer to Windows 10 shared on another computer running Windows 10 or Server 2016 or Server 2019. To fix the error, follow the instructions below.
Table of Contents
Cause of error 0x00004005
1- Window update KB5006670 – this update in windows 10 and 11 is the mainly cause for printer error
2- Print Spooler Service notworking
3- Lan on printer not working
How do I fix error 0x00004005?
Method 1: Uninstall KB5006670 from Windows 10
Here is how to uninstall KB5006670 from Windows 10 –
1] Using Control panel
- Press Windows and R keys.
- Type – appwiz.cpl.
- From the right-hand side pane, click – View installed updates.
- Find KB5006670 and right click on it.
- Select – Uninstall.
- Confirm by clicking Yes.
2] Uninstall KB5006670 Via Command prompt
Sometimes you might face problems with installing this update through Control panel. In this case, Command prompt will help for the removal if you follow the steps –
- Click on Search located on taskbar.
- Type – cmd.
- Press – Ctrl + Shift + Enter.
- Select Yes on User account control dialog pop up.
- Once the command prompt appears, type the following command
wusa /uninstall /kb:5006670
- Press – Enter.
- Click on “Yes” if there is a confirmation dialog appears.
After that- you can restart your computer and check again this error, if still yet, please go to the method 2:
Method 2 add printer directly
If the error occurs when adding a network printer; Printer connection cannot be established, then the printer driver must be added directly without using the printer setup wizard.
- Click on the Start button, and choose settings.
- then select Devices and Printers & scanners.
- In the Printers window, click on the right to Print server properties, see below Related settings.
- choose the tap Drivers.
Alternatively open the old windows 7 control panel. Right click on the Start button und choose Run, or press Win+R
Type in control printers and click OK
Quick shortcut rundll32 printui.dll,PrintUIEntry /s /t2
Go through the steps 1 to 3, but first select any printer so that the option Print server properties becomes active.
Now drivers for the appropriate printer can be added with click to the Add button, in the wizard with choose the path to the previously downloaded and decompressed driver package, it must point to the directory in which the printer description INF file is located, or select your printer from the device list for which Microsoft provides certified printer drivers.
Method 2 fix network components
The users need to check the outer connection of the printer. If it still can’t connect to the printer, you should check the network connection. The Operation Failed With Error 0x00004005 can also be caused because of network components too. Checking the connections is also the best way to get rid of these issues
This error (0x00004005) occurs mainly due to stopped print spooler service, or outdated drivers. In certain cases, this may also arise because of misconfigured network settings. Whatever is the reason in your case, you may resolve it by applying the workarounds discussed in this tutorial.
Configure shared printer
In this guide, I will show you how to install 2 printer drivers with 32 and 64 bit versions in parallel on the printer, this helps computers in the same network to share the printer when the computer works on two computers. different operating systems. I Demo on Canon 2900 printer, you can apply this method to other printer brands.
First you need to download two versions of the printer running on 64 and 32 bit environments.
Then go to printer management area > Right click on the printer and select “Printer properties”.
Method 3
In the Printer properties window, select “Sharing” tab and then click “Additional Driver…”.
A window pops up, as you can see now my printer is working on the 32 bit version, the 64 bit part is not selected. You click on the 64 bit item and click OK to save (note if you run a 64 bit operating system, you choose 32 bit).
A dialog box appears you click Browse… and navigate to the folder containing the 64-bit Driver
The Driver file has the extension “.INF”
Please choose correctly.
After selecting, press OK > Continue to click Apply > Click OK and you’re done.
So you have installed 2 printer drivers in parallel with 32 and 64 bit versions already. Now you can connect to the shared printer over the network without any problems.
yes, it would seem that in this case you’ll have to open up the .inf files and name the printer the same thing.
Update 2022: How To Fix Error 0x00004005?
The error 0x00004005 says that the printer’s driver installed in the computer is corrupted. It’s just a printer connectivity error.
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Remove the driver from the driver store.
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Find the printer driver from the installed driver to reinstall and remove.
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Click on the remove option and select remove driver package option.
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Try to connect the printer by restarting your computer.
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The drivers will be installed and printers will be connected.
Another Way To Fix Operation Failed With Error 0x00004005
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Try restarting Print Spooler Service.
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Next, Initiate Printer Troubleshooting on your desktop.
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Install Appropriate Drivers
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Update the latest version of Printer Driver
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Take a look on the LAN Manager authentication level
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Add Printer Manually by configuring the printer.
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Video fix windows cannot connect to the printer 0x00004005
Cannot connect to shared printer Windows 7 -HP LaserJet
Recently, a few users complained of getting an error code 0x00004005 when they tried adding a network printer to their computers. In such a scenario, you may receive the following error message as well: “Windows can’t connect to the printer, the operation failed with error 0x00004005“. This error (0x00004005) occurs mainly due to stopped print spooler service, or outdated drivers. In certain cases, this may also arise because of misconfigured network settings. Whatever is the reason in your case, you may resolve it by applying the workarounds discussed in this tutorial.
The ‘Driver is not installed’ error can occur if the additional driver you installed doesn’t match the existing driver in name and INF parameters.
These names need to be the same if the driver installation is to go through without errors.
An example of this is a recent case I was working where we needed to install a 32-bit driver for an already present (inbox) HP LaserJet 8150 PCL 5 x64 driver.
The obvious thing to do first was to obtain the 32-bit driver from the OEM website for installation. Upon looking for the HP LaserJet 8150 PCL 5 (32 bit) driver, we find that vendor gives us the option to download HP Universal Print Driver for Windows PCL 6. Hence we downloaded and tried installing it, but this failed.
The problem was that when we were using the inbox 64-bit driver to install the HP LaserJet 8150 PCL 6 driver, the actual driver is named “HP LaserJet 8150 Series PCL6”.
However, the HP LaserJet 8150 PCL 6 (32-bit driver) from the HP website is named “HP Universal Printing PCL 6”.
As you see, the names are different and hence the installation errors out. The same installation goes through successfully if we download the HP LaserJet PCL 6 32-bit driver from the website. This is because the driver is named “HP Universal Printing PCL 6”, which is the same name as the 64-bit driver.
What should I do if the 0x00004005 error occurs in the windows 10 system-****** is because the Windows 7 system does not have the printer service turned on by default, as long as the service is turned on. The operation of enabling the service is as follows: 1. On the desktop, my computer – Right-click and select “Manage”. 2. After opening the window, double-click the “Services and Applications” at the bottom, and then click “Services” on the right. 3….
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What is the problem with the error code 0x00004005 of the HP 1020 printer? How to solve it?-****** Could you tell me this prompt was seen on the computer, what file prompt did you print? If the above information does not solve your problem, You can also continue to ask, or visit the HP technical support page (www.hp.com.cn/support), HP home product support forum (www.hp.com.cn/hpcommunity) for help. Thank you for your support to HP Support. Look at what others say.
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